General Questions

Q: What is Fyrshop.com?
A: Fyrshop.com is your go-to destination for high-quality, stylish furniture designed for comfort, durability, and sustainability.

Q: Where are you located?
A: Fyrshop.com operates online, offering convenient shopping and delivery options across the United States.

Orders and Payments

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Q: Can I modify or cancel my order?
A: Yes, you can modify or cancel your order within 24 hours of placing it. Please contact our customer support team for assistance.

Shipping and Delivery

Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over $100. For orders below this amount, a standard shipping fee applies.

Q: How long does delivery take?
A: Delivery typically takes 5-7 business days. Expedited shipping options are also available at checkout.

Returns and Exchanges

Q: What is your return policy?
A: We offer a 30-day return policy for unused and undamaged items. Please visit our Returns & Exchanges page for more details.

Q: How do I initiate a return or exchange?
A: Contact our customer support team with your order details, and they will guide you through the process.

Product Information

Q: Are your products eco-friendly?
A: Yes, our furniture is designed with sustainability in mind, using materials that reduce waste and promote longevity.

Q: Do you provide assembly instructions?
A: Absolutely! Each product comes with easy-to-follow assembly guides, and video tutorials are available on our website.

Customer Support

Q: How can I contact customer support?
A: You can reach us via email at support@fyrshop.com 

Q: Do you offer a warranty on your products?
A: Yes, we provide a one-year warranty on all our products. Please refer to our Warranty Policy for more details.