FAQs – Fyrshop

Frequently Asked Questions (FAQ)

Orders & Shipping

Q: How can I track my order? A: Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.

Q: What are the shipping options available? A: We offer standard, expedited, and express shipping. You can select your preferred option at checkout.

Q: Do you offer international shipping? A: Yes, we ship to most countries worldwide. Additional fees and delivery times may apply for international orders.

Returns & Refunds

Q: What is your return policy? A: We accept returns within 30 days of purchase for items in their original condition. Please visit our for detailed instructions.

Q: How do I start a return? A: Contact our customer support team at to initiate your return.

Q: When will I receive my refund? A: Refunds are typically processed within 7–10 business days after we receive and inspect the returned items.

Products & Availability

Q: Are all products listed in stock? A: Most items are in stock, but availability is subject to change. If an item is out of stock, it will be indicated on the product page.

Q: How do I know if a product is back in stock? A: You can sign up for stock notifications on the product page or contact our support team for updates.

Payments

Q: What payment methods do you accept? A: We accept major credit cards (Visa, Mastercard, AMEX), PayPal, and other secure payment options.

Q: Is my payment information secure? A: Yes, we use industry-standard encryption to protect your payment details.

Account & Support

Q: Do I need an account to place an order? A: No, you can check out as a guest. However, creating an account allows you to track your order and access exclusive offers.

Q: How do I contact customer support? A: You can reach us via email at or through our live chat feature on the website.

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